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  • Start now & complete at your convenience

    Our training is here for you 24/7, start now, stop where you need to and restart where you left off. Most courses allow you at least 3 months to complete the entire course. We also have a guarantee...if you don't like our material by the time you complete chapter three, you can ask for a complete refund.

  • Quality material & value for us all

    Our team puts a lot of our heart and soul into our training materials to make this course the best it can be for you. We want this to make an impact on you for the right reasons. Our goal is to improve communities through individuals.

  • Current materials & current messages

    This course is a gathering of the instructor's experiences, studies and observations. We strive to focus on items that will be useful in today's environment. The timeliness is decided upon by current trends, incidents and observations that affect us all.

Course curriculum

  • 1

    Welcome to the course!

    • Logistics and Overview of Investigative Questioning Techniques

    • Instructor Background and Thoughts

    • HANDOUT - Investigative Questioning Techniques - Initial Handout (Print to follow - Optional)
  • 2

    Introduction - Detecting The Liar

    • Practical Example 1 (Lance Armstrong)

    • What Makes You A Good / Poor Lie Detector?

    • Mechanics of the Process of Detecting Deception

    • The Study of Liars and Their Skill Improvement
  • 3

    Interview Basics

    • Interview or Conversation Goals

    • Our Goal (As The Interviewer)

    • Interview Support Thoughts (What Else You Know)

    • The Interview Setting: Seated or Standing and Number of Interviewers
  • 4

    The Key Formula: The Baseline & The Interview Process (Introduction)

    • The Baseline & The Interview Process (Formula for Success)
  • 5

    Analyzing and Listening to Statements (Part 1)

    • Analyzing Statements

    • Side Note: Maximizing Our Communication

    • Deceptive Statements: No Answer & The Freudian Slip

    • Analyzing Energy Levels and Focus

    • Deceptive Statements: The Adamant Answer and Word Bridges

    • Practical Example 2 (Is She Telling The Truth?)

    • Deceptive Statements: Better Than That Statements and Euphemizing

    • Side Note: Levels of Lying
  • 6

    Analyzing and Listening to Statements (Part 2)

    • Practical Example 3: "I did not do it the way it says"

    • Deceptive Statements: Watching / Listening To Verb Tenses

    • Deceptive Statements: Pronouns, Detachment and Avoiding Contractions

    • Deceptive Statements: Personality Disorders, Positive Changes and Delays

    • Practical Example 4: A Truthful Person "Mike"

    • Phone Interviews and Voice Quality

    • Side Note: The Dynamics of Interviewing
  • 7

    Documentation: Persons Interviewed Log (Document Your Interviews)

    • Persons Interviewed Log: Discussion and Overview Video

    • Persons Interviewed Log (Print this and copy as many sheets as you need for future interviews)
  • 8

    Behavioral Ques

    • Attempts to Distract and Conceal

    • Channel Discrepancies

    • Side Note: Our Brains and Memory
  • 9

    Reading Non-Verbal Body Language (Part 1)

    • Command and Control Center: The Limbic Portion of the Brain

    • Non-Verbal: Watch The Hands

    • Non-Verbal: The Eyes and Veracity

    • Non-Verbal: Adjustments, Grooming and Skin
  • 10

    Reading Non-Verbal Body Language (Part 2)

    • Non-Verbal: Body Movements and Shoulder Shrugs

    • Non-Verbal: Not Matching & Movements Away

    • Non-Verbal: The Deception Shield or Comfort Shield

    • Side Note: Deception Devices
  • 11

    Studies from Fiedler/Walka and Kraut/Poe

    • Side Note: Best Detection Cues from Fiedler & Walka Study

    • Side Note: Kraut & Poe Entry Point Inspector Study of Cues (Short contact time)
  • 12

    Written Statements (Basic Discussion)

    • Written Statements: Clarity, Details and Motivation
  • 13

    Questioning Basics

    • Side Note: Blame 101 / The Blame Game

    • Basic Questioning: Your Opening & Recognizing Failure

    • Basic Questioning (Part 2): "The 7 Powers of Questions and Basic Techniques

    • Basic Questioning (Part 3): Minimizing The Situation and Difficult People

    • Basic Questioning: Your Approach, Portraying Confidence, Being Prepared and Questioning Objectives

  • 14

    Questioning Basics (Continued)

    • Positive vs Negative and Unintentional Approach to Questioning

    • Side Note: Giving People Choices When Questioning

    • Us vs Them as a Questioning Technique/Topic
  • 15

    The Denial Process

    • The Denial Process and The Person Being Interviewed
  • 16

    Reading The Eyes: Evidence of How Their Brain is Processing Your Questions (Neuro-Linguistics)

    • Reading the Eyes and Verbal Communication During Interviews

    • NLP Discussion Handout for Lie Detection Lab

    • NLP Eye Examples When Questioning Someone

    • NLP Practical Assignment (Practice Tests) 3 hours

    • NLP Handout for Practical Assignment
  • 17

    Micro-Expression Basics: Reading The Experienced Liar

    • Micro-Expressions: Reading The Experienced Liar
  • 18

    Next Level Interviewing: How Are Your Listening Skills?

    • How Are Your Listening Skills?

    • Listening Self Test (Download, Print, Take Test) 3 Pages Total

    • Listening Skills AFTER TEST Discussion
  • 19

    Bonus: Active Listening

    • Active Listening: Section ONE

    • Active Listening: Section TWO
  • 20

    Improving Your Interview Skills By Building Rapport

    • Improving Interviews by Building Rapport
  • 21

    Advanced Statement Analysis (Interview & Interrogation Discussion)

    • Advanced Statements Interview vs Interrogation

    • 16 Questions and the Response Analysis

    • 10 Step Interrogation Plan

    • Closing Section

Social proof: reviews

5 star rating

Great course

Monica LaRosa

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5 star rating

I learned a lot.

camisha keene

I have been a Deputy in a jail for 19 months. I have a BA in CJ. I'm glad I took this course because this is stuff you don't learn on the job. I knew the ...

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I have been a Deputy in a jail for 19 months. I have a BA in CJ. I'm glad I took this course because this is stuff you don't learn on the job. I knew the bonus material about active listening and that was it! The rest of this course was all new to me.

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4 star rating

Crime Investigator

Neil Brunett

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4 star rating

Course met expectations and covered what was hoped.

Charlie Anderson

Thank you for providing online training for times when in-class training is not an option.

Thank you for providing online training for times when in-class training is not an option.

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100 % Guarantee & Background

Since 1995 our team has facilitated and provided training onsite and online

  • Your satisfaction is guaranteed

    We have been developing training relationships for many years and we want you to be another happy attendee to our training community. When you purchase our courses, if you are not happy with the training by the time you reach chapter 3 of this course or 30 days of enrollment, we will refund you no questions asked. Contact us via email at [email protected] if you are not happy or have questions.

  • Instructor & background

    The instructor of this course is Captain Joe Puckett, he has been training for over 20 years and has recorded feedback from attendees to help formulate this class. Joe Puckett is considered a Safety & Security Expert. He is also a former law enforcement leader. His experience, his studies of current events help shape his sharing in this course.

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