Course curriculum

  • 1

    Overview and Managing Crisis Communication

    • HANDOUT (Download and print this handout - optional)

    • Managing Crisis Communication PHASE ONE

    • Managing Crisis Communication PHASE TWO

  • 2

    Goals of Effective Crisis Communication Management

    • Effective Crisis Communication Management

  • 3

    Preparing in Advance

    • Draft Your Statements to Convey Confidence & Giving Leadership a Cushion

More prepared for difficult and crisis situations

This short course helps you manage your communication to the media during or after a crisis event involving your church or your people. Includes avoiding the phrase "no comment", setting a date/time for info release, following the 4 C's and more.

Training focused on you

Increasing your preparedness, your confidence and reducing your stress

  • Start now & complete at your convenience

    Our training is here for you 24/7, start now, stop where you need to and restart where you left off. Most courses allow you at least 3 months to complete the entire course.

  • Quality material & value for us all

    Our team puts a lot of our heart and soul into our training materials to make this course the best it can be for you. We want this to make an impact on you for the right reasons. Our goal is to improve communities through individuals.

  • Current materials & current messages

    This course is a gathering of the instructor's experiences, studies and observations. We strive to focus on items that will be useful in today's environment. The timeliness is decided upon by current trends, incidents and observations that affect us all.

Instructor Captain Joe Puckett

Church Security Strategist / Former Law Enforcement Leader

Executive Director and Senior Instructor

Captain Joe Puckett

Joe Puckett is a former law enforcement member and administrator with 21 years of experience. Joe Puckett has also served as an Executive Director and Senior Instructor with a non-profit education organization (Code 4).  During this time Joe has led the training and organization of training events for over 500,000 people across the United States.  These training sessions have served members of law enforcement, criminal justice, public safety, government, corporations, churches and the general public for over 20 years. Mr. Puckett's mission is to share his experiences with you. His ideas are based on practical experience, studies of current trends and forward / future thinking perspectives.  

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