This group training version of this course is intended for 11 or more personnel to train together as a group, during one session or multiple sessions (This package was recently renamed from a package for up to 20 people, to giving you the ability to train all of your personnel within 1 year).
Dealing with Difficult People helps us identify unique difficulties and dynamics of dealing with people given our positions of authority & service. During course, view HD video lecture and be challenge with three scenarios to help you plan for difficult people.
Joe Puckett is a former law enforcement member and administrator with 21 years of experience.
Joe Puckett has also served as an Executive Director and Senior Instructor with a non-profit education organization (Code 4). During this time Joe has led the training and organization of training events for over 400,000 people across the United States. These training sessions have served members of law enforcement, criminal justice, public safety, government, corporations, churches and the general public for over 20 years.
Mr. Puckett's mission is to not let his experience go to waste but to share it with you. His ideas are based on practical experience, studies of current trends and forward / future thinking perspectives of his and others within the related industries, and professions.